Novmega nPower

Welcome to your training for Novmega nPower

Novmega nPower allows you to remotely control the power going into your digital signage, giving you an additional option for quick-response troubleshooting.

This option is useful in cases where an interim solution is required and a power cycle may help get your digital signage going again. It's not meant to be used frequently in a short period of time.

Here is an example that simulates the failure of one display on a menu board.

Requirements

A browser, we recommend Chrome, on Windows, Mac OSX, Linux, Android, iOS.
Or an app installed and running on Android / iOS.

How do I get started?

If you wish to use it as an app on Android / iOS, download it using these links:

If you wish to use it in a browser, go to: https://home.ovrc.com

Login using provided credentials

Example username: myname@mycompany.com

If you forget your username and password, please Contact Us.

When you login for the first time...

Accept the terms and conditions
Skip the tips, click on "I'm good, let's jump in".

What actions can I take?

The actions you will have access to will be different for every customer and may be different for each location. Each action will be clearly labelled as to what it does. Simply press on the corresponding button to trigger the action and press on the confirm button.

How do you know my action was successful?

You should see some effects on-site within a few seconds. The interface will also show when it's working and when it's successful (as shown on the right).

Each action will have a cool down period before you can trigger it again. This may be as long as 10 minutes and as short as 2 minutes.

If the action successfully executed, there is a fair chance that it temporarily fixes the problem. If it does not fix the problem, please Contact Us instead of repeating the action a 2nd time.

If it temporarily alleviates the problem, the problem may occur again in the future so please send us an e-mail (Contact Us).

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